A snow-covered two-story house with one illuminated window photographed at night during a snowstorm.

HVAC Repair in Springfield, MA

Homes here need heat from October through May and cooling from July through August. If your system quits, tell us what it's doing and a licensed contractor who covers Hampden County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
An unfinished basement containing a metal furnace with ductwork, exposed wooden joists on the ceiling, cardboard boxes, a coiled cable, and a single hanging incandescent bulb.

Ten months a year, your system doesn't get a break

Hampden County only gives your furnace or heat pump two months off. Homes here need heat from October through May, and on winter nights that average 19°F, the burner or the heat pump's compressor cycles on and off for hours trying to keep the house warm. That kind of repeat cycling is what wears out an igniter or strains a compressor before its time.

Summer is shorter, just July and August, but afternoons averaging 80°F still put real hours on the AC. The county has also logged 47 winter storms and 227 damaging wind events over the past ten years, and about 1 in 10 Massachusetts households lost power for a day or more in 2024. A furnace with electronic ignition won't restart on its own until the power is back, and on a cold night a house can lose heat fast. If your system struggles to keep up on the coldest nights or hasn't come back right after an outage, that usually means something inside it already gave out.

8 months
October through May, your system heats
2 months
July through August, it cools
19°F
the average winter night it heats against
80°F
the average summer afternoon it cools against
Isometric line illustration of a cutaway single-story house with a dark shingled roof, showing interior rooms and ductwork connected to a gray furnace unit with a flue pipe.
Your system heats October through May and cools July through August.

NOAA nClimDiv, 1991–2020 normals

A gas furnace with sheet-metal ductwork and PVC pipes installed in an unfinished basement.

A new furnace and air conditioner would cut about $240 a year off heating and cooling for a typical Hampden County home.

  • A new furnace and AC$1,180 a year
  • An older furnace and AC$1,420 a year

Estimates for a typical Hampden County home, compared with an older unit built to the previous federal minimum, from EIA household energy data, Massachusetts fuel prices and NOAA climate normals. Your home will differ.

Repair makes sense when one part has failed.

Replacement makes sense when the furnace's heat exchanger is cracked, the air conditioner's compressor has failed, or repairs keep coming.

Why is my heat not working?
Start with the thermostat. Check that it is set to heat and the temperature is set above the room temperature, then check the breaker or fuse for the furnace. If the thermostat and power are fine, the igniter or flame sensor is a common failure point on a gas furnace, and it will not light without them. At 19°F on a winter night here, a furnace that will not stay lit needs a contractor out soon, since a home can lose heat fast in that cold.
Why is my system running but not cooling the house?
The most common cause is a dirty air filter blocking airflow, so check that first. A frozen evaporator coil is often the next step, usually caused by that same restricted airflow or low refrigerant, and you may see ice on the indoor unit or lines. If the filter is clean and there is no ice, the compressor outside may not be running even though the indoor fan is, which points to an electrical or refrigerant problem a contractor needs to diagnose.
What can I check before calling for HVAC repair?
Check the thermostat first, since a dead battery or wrong setting causes a lot of no-heat and no-cool calls. Check that the filter is not clogged, because a blocked filter can stop a furnace or air conditioner from working right. Check the breaker panel for a tripped breaker, and for a gas furnace, check that the gas valve is open. If everything there looks normal, a contractor will need to look at the unit itself.